Privacy Policy

Privacy Policy

Introduction

Welcome to https://dallas-garage-door-service.onlyhirepros.com (hereafter referred to as “Dallas Garage Door Service” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA), among others.

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites
  • Subscribing to our newsletters, emails, or other communications
  • Providing feedback or participating in surveys

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: This includes your name, email address, user handle, and password.
  • Payment Information: Details related to your payment methods used for transactions on our platform.
  • Financial Information: We may store data about your financial status or transaction history for billing and accounting purposes.
  • Purchase Information: Records of products or services you have purchased from us, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser types to provide personalized services.
  • Location Data: If you choose to share your location, we may collect this data to improve our services’ relevance to your area.
  • Feedback and Reviews: Any comments, suggestions, or reviews you submit to us.
  • Social Media Information: If you connect with our social media accounts, we might collect data from these platforms as allowed by your privacy settings.
  • Product Information: Details about products you view, search for, or interact with on our site.

We gather this information through direct user input, interactions with our services, and automated technologies like tracking cookies and web beacons. Additionally, third-party service providers may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for various purposes, including:

  • Strictly Necessary: These ensure the basic functions of our website and applications, such as enabling you to log in.
  • Preferences: Cookies store user preferences to personalize your experience.
  • Analytics: We use analytics cookies to track site usage, gather aggregate data, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, including:

  • Fulfilling your transactions and providing related customer service
  • Maintaining your account and ensuring secure access
  • Personalizing content and advertising based on user preferences
  • Complying with legal requirements and protecting our rights

Once the retention period expires or when the purpose is achieved, we delete or anonymize the data to prevent direct identification.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to ensure the safety of our systems

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification: The right to request access to and correct any inaccurate or incomplete personal data held about you.
  • Erasure or deletion: The right to request the deletion of your data where there is no valid reason for retaining it.
  • Restriction: Limiting the use or disclosure of your personal data under certain circumstances.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Non-discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or if you have any data-related queries, please contact our privacy team at your earliest convenience. We will respond to all requests in a timely manner as per applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and compliance requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, comments, or requests regarding privacy, data protection, or unsubscribing from communications:

Email: [email protected]

Postal Address: Dallas Garage Door Service, [Address], [City], [State/Province], [Zip/Postal Code]

We value your trust in our privacy practices and are committed to handling your personal data with the utmost care and transparency.